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TESTIMONIALS / COMMENTS At the conclusion of each tour, we send out a comment card to our guests to comment on their tour if desired. This comment card is designed to help with the continual improvement of our service to you and will help us provide better tours. We have added their comments below. If you prefer; you may submit an on-line testimonial at any time for tours or for any other type of reservation including airporters; we appreciate all feedback. 7/10/04 My Chauffeur Wine Tours, Last Saturday My Chauffeur Wine Tours took my husband & I & four out-of-town guests on the best (& easiest) tour of the Oregon wineries we have experienced; the limousine was so well equipped, & the driver (Darren) was so professional & personable. Thank you for providing this wonderful service & enhancing our wine tasting experience. Jan & Bill Isaacson
10/23/04 We had the best time! The wineries you chose were great. Since we were all from the East Coast we were unfamiliar with the Oregon wine country. We were greens for the day in your limo. We will definitely choose "My Chauffeur Wine Tours" again! Karen Johnson
9/30/04 Our experience with My Chauffeur was a very good one. Good driving, polite and knowledgeable drivers, the ability for us to be flexible with such a large group. My only suggestion would be to clarify in advance which wineries charge tasting fees, which My Chauffeur pays in advance, etc. We decided to patronize one winery that wasn't on our original list, and only after we were done tasting did we learn that there was a charge. Thanks!
9/30/04 We had a great day. Loved our guide & had a gorgeous day. Alex Carney
0/0/04 The service was great. We will definitely use your wine tour service again. DJ Sperry
7/9/5 We had a great time on our wine tour. We visited a nice variety of vineyards. The driver was great! We can definitely recommend you to others. Thank you. Jorid Hansen
7/20/5 Phillip - just wanted to thank you again for the great wine tour you gave us last Saturday July 16,2005 We all had a lot of fun - and would like to thank you for your patience you had with the 10 of us who tasted a lot of wine. you were great - we had a great time. thanks also for returning my wallet to me. if we are ever in need of another tour or chauffeur we will give you a call. thanks Tami Meis
6/25/5 My Chauffeur was a great tour guide through the Oregon wine country. We had a great time and would recommend the Company to others. the tour was affordable, the car was clean, and Philip took us everywhere we wanted to go. thanks! Stephanie Godwin-Austin
7/30/5 The tour guide was great! There was 8 gals and we had such a great afternoon. I would recommend you to anyone! I will definitely use you again. Thank you! Angel Foss
11/11/5 What a wonderful experience. It was a pleasurable drive and the entire day was so enjoyable. Sitting, relaxing & drinking great Pinot . . .What could be better! Thank you. Lisa Brady
4/29/6 Everything was perfect. A classy outfit to work with. The day couldn't have been better. We will return. Greg R.
4/8/6 I was very impressed with our Chauffeur and the wineries he chose. I would definitely recommend My Chauffeur. Heather A.
3/25/6 The entire group enjoyed the trip & plan to do it again. Christine C.
The tour, lunch and flexibility of My Chauffeur was outstanding. You made our day. Thank you. Anonymous
We had a wonderful time! Katie S.
7/28/6 40 minutes late for pickup. inside the Krystal stretch limo was in poor condition. Nav system/driver could not locate first winery resulting in delay. Mike Franz My Chauffeur Reply: We learned a lot from Mr. Franz's comments. We made immediate adjustments, and hope we have improved our service because of it.
1/21/6 Thank you for helping to make our trip so enjoyable. You did a great job. Dan J.
Tour was excellent. A wonderful gift from our daughter and new son-in-law. An opportunity to show our friends from the East Coast the beauty of Oregon. Anonymous OVERALL RATING - Excellent
9/27/6 Good - It's been 2 months ago. Comments would be easier to give you if this survey was received more timely. Leissa Gebert OVERALL RATING - Good
10/21/6 Everyone was very impressed and all had a great time. What a fabulous and comfortable vehicle. Michael R. Hanley OVERALL RATING - Excellent
Our tour was fabulous. I have already recommended your company to others. Thank you for a great tour! Anonymous
9/1/6 Our tour was outstanding! The best part of our girls Oregon Wine Country Weekend. Our driver was the best. He even had excellent winery recommendations for the remainder of our trip. Give him a raise!! Jill Mabary
3/31/7 We were pleased with the itinerary we created. Very comfortable on the bus for all of us! Annemarie Lontz
5/26 & 5/27/07 Friendly, attentive, helpful, not aggressively pushing places that offer perks to driver. Vehicles could stand some detailing. Denali is a tight squeeze for 6. Thanks for promptly returning sweater. Lew Shapiro
5/9/7 We enjoyed it as many of us had never been on a tour before. We were disappointed that you showed up 20 minutes past our pickup time. I would also make sure you are up-to-date on the current tasting room fees. Provide ice for the coolers as generally people might bring food & beverages, but would not assume they should bring their own. Cindy Mumford OVERALL RATING - Good My Chauffeur Reply: Ouch, those are hurting words for a company trying to do the best job they can. But they are honest words, and we appreciate them very much. I am very sorry that the group was disappointed, and hope we have the opportunity to make it up to them someday soon. In our defense though, a few things should be clarified.
It was amazing. very relaxing, very comfortable and the exact get-away we were looking for. Suggestion: maybe some suggestive routes applicable to similar vineyards, or preferences. Anonymous
Excellent! Camfil Farr
Fun, convenient Anonymous OVERALL RATING - Excellent
6/14/7 Excellent. Terry (I forgot last name) was so very knowledgeable and attentive. He is well respected at the wineries and was so personable. He was an excellent tour guide. No suggestions - we enjoyed it very much. Gemma Pieroni OVERALL RATING - Excellent
6/29/7 Excellent, first class all the way. We already had some wineries planned out to visit so the driver was able to accommodate our request and fit in some visits to other interesting wineries along the route. Keep up the good work. I've been on wine tours in California (north & central coast), Europe, South America, NZ & Australia and this ranks among the best! Simon Chambers OVERALL RATING - Excellent
6/22/7 Awesome! Chauffeur very knowledgeable about wineries; very friendly and helpful. The Denali limo had very little leg room. I would not suggest for tall people. 4 small women in our group were cramped. Anonymous OVERALL RATING - Excellent
8/4/7 Terry was excellent. I will refer you guys again and again. Very pleased. Vince Guillory OVERALL RATING - Excellent
7/22/7 It was great. Not sure if glasses had been cleaned before. CD didn't work. Anonymous OVERALL RATING - Excellent
My Chauffeur reply: The chauffeur has
recently been versed on how to operate the CD. It's kind of a tricky
system in the Denali. Not sure about the glassware
8/9/7 great - we loved it. Jen Bishop OVERALL RATING - Excellent
The car used was not adequate for 4 adults. anonymous OVERALL RATING - Poor My Chauffeur reply: In the Denali, when they converted the interior into a limo, it shrunk up a bit. The vehicle was converted to hold up to 6 passengers, 5 squeezed in the back, with 1 up front. But because of the way it was converted, it really can only accommodate 2-3 adults comfortably in the back, with 1 up front. We try to explain this to everyone who orders this vehicle, and for most groups of 4 it works out ok. We stress though, that if comfort for your group of 3-4 or more is desired, order the 8 passenger stretch limo, or for groups of no more than 4, the town car sedan. Thank you for your comments.
7/19/7 The tour was great. Terry was friendly, met our requests & was very knowledgeable. We were very pleased but believe Terry was a big part of our satisfaction. Sharon & Ron Larson OVERALL RATING - Excellent
12/1/7 Our tour was wonderful -- our chauffeur was very fun and informative -- we had a blast! We will call you when we return to OR. Thank You! Karen Schenone OVERALL RATING - Excellent
10/20/7 The chauffeur was nice. Arrived late, didn't have our requests ahead of time that I had already talked to the company about. Chauffeur took us to winery that needs res. w/no res. didn't have cash or lunches to start tour. Show up w/the vehicle reserved! Take time to call winery ahead of time if you know they need reservation. Prep the chauffeur. Horrible service on part of company, esp. for the price!! Lyndsay Seehawer OVERALL RATING - Poor My Chauffeur reply: We were short 2 chauffeurs on that day and had to use a backup affiliate company. Usually using an affiliate co. works out successfully; but apparently this time, the tour area (S. Yamhill County) was unfamiliar with the chauffeur and maybe the chauffeur was inexperienced. All in all it was a situation where we couldn't do the tour ourselves and did not have the quality control. And this particular tour required a highly experienced chauffeur. We dropped the ball on this one, and our apologies go out to the Seehawers. Using affiliate companies is always risky and we use them only as a last resort. We did not charge for this tour (affiliate co. charged) and therefore cannot issue a discount, otherwise we would have. We sent them an apology letter with a 50% discount coupon. With this tour, we know we made a mistake.
10/13/7 Excellent tour and courteous chauffeur. Accommodated all our requests and allowed us to choose the vineyards we toured. Will see ya again in October '08. Dr. Michael Lamb OVERALL RATING - Excellent
Summer, 2007 Thank you so much for sharing your business with us. I know it is great information & experience for our volunteers. The more they know - the better they can share your information with our visitors. Thank you for your generosity. Teri It was a delight riding in your van. I felt so famous! I've recommended you to many people. Sally Phil, what a luxury to ride in your plush van and enjoy the wine stops! will recommend your service to others. Mike Phil: what a pleasure to go on the wine tour in your wonderful luxury van. Felt like a star. Thanks, Dorothy Great bus and good driver. Earl Phil; enjoyed riding in your lovely van on the wine tour - will pass on to people about your van tours. Joe Thanks for the trip. Jim Phil; thank you for the luxury ride to a wonderful wine tour. Leo My Chauffeur reply: Thank you Travel Portland for allowing us to be of service to you. Thank you again.
8/16/7 John Jordan OVERALL RATING - Excellent
4/26/8 Hi Phillip, I just wanted to let you know how our Prom experience went with your company on Saturday, 26 April. It began a little shakily as our driver was given my home address, not the address where the students should be picked up. You and I had talked the evening before and I had also emailed the correct address but this apparently wasn't given to Michael. Once I talked to him and gave him additional directions, the fun began. The parents and kids were very pleased with the bus. I think the parents were pleasantly surprised to see how great the bus was. But the best part of all was our driver, Michael. The kids adored him and he was awesome with them. My daughter, who set all of this up, came home and told me all about Michael, what he's done in his life and how nice he was to all of them. Her two favorite parts of the evening were the dinner and the bus ride. Michael made the whole evening for the kids and I would request him and also recommend him in an instant. Please thank him again for us. He is a gem!
8/10/8
I just wanted you to know how much our group enjoyed our wine tasting tour and tour guide, Tom, last weekend. Tom was very kind, helpful, willing to answer our questions. Everyone in our party was thrilled with our transportation and driver. Thank you for your services.
Anonymous
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though I know we do work hard on keeping it clean. Thank you for this
feedback.
