My Chauffeur Security Center
My Chauffeur takes your security seriously and takes reasonable steps to protect
your information. No data transmission over the Internet or information storage
technology can be guaranteed to be 100% secure. The following is a summary of
the measures My Chauffeur takes to protect your information and descriptions of
ways we implement these measures for different types of information you may
provide to us.
My Chauffeur continues to evaluate and implement
enhancements in security technology and practices; however we can only take
steps to help reduce the risks of unauthorized access. Each individual using the
Internet can take steps to help protect their information and further minimize
the likelihood that a security incident may occur. We describe some of those
measures that may be helpful in these pages and within our
To view our Privacy Policies, click HERE.
Security Steps We Have Taken:
Secure Socket Layer (SSL)
- Credit Card Security
My Chauffeur uses SSL (Secure Socket Layer) encryption when transmitting
certain kinds of personal information, such as name, address, email address
etc. An icon resembling
a padlock is displayed at the top or on the bottom of most browser windows during SSL
transactions. Any time My
Chauffeur asks you for personal information on our website, it will be SSL encrypted. The information you provide
will be stored securely on our servers. Credit Card information is not taken
on-line but rather taken by phone and is stored
off-line. For more information on our policies and procedures
involving your credit card information, click
HERE. Once you choose to store your
credit card number with My Chauffeur, it will not be displayed back to you.
Instead, when we send you your reservation confirmation, you will only see
asterisks and the last four digits of your number.
When SSL is not available, we will
ask you to send info by email, text message and/or FAX. All information
gathered via email, text message and FAX is stored and maintained in
secure facilities that limit access to authorized personnel only. However
email and text message (except FAX and encrypted iMessage) is not secure
and therefore we ask everyone to send sensitive data like credit card info
only by voice call, FAX and encrypted iMessage. Do not send credit card
info by email or unencrypted SMS text message. Voicemail is safe except
there is a possibility (though remote) that a voicemail system has been
hacked. Therefore we discourage communicating sensitive info via
My Chauffeur maintains reasonable physical, electronic, and procedural
safeguards that comply with federal regulations to protect personal
information about you.
Vendors and Partners
My Chauffeur works with vendors and partners to protect the security and
privacy of user information.
Employee and Contractor Access to
My Chauffeur limits access to personal information about you to those
employees who we reasonably believe need to come into contact with that
information to provide services to you or in order to do their jobs.
Education and Training for
My Chauffeur has implemented a company-wide education and training program
about security that is required of every My Chauffeur office employee.
To My Chauffeur
If you believe your My
has been compromised, please report the incident using our
If you are a member of the security
community and need to report a technical vulnerability, contact:
Direct To Law Enforcement
In the event that you believe that your personal safety is at risk or if you
believe that you may be the victim of identity theft or other illegal conduct,
please contact the appropriate federal, state or local law enforcement agencies