Billing: 

Rides are charged to the customer's credit card or corporate or personal credit card account numbers.  We do not offer billed accounts unless we have had a working relationship with your Company for at least 6 months, and you do a significant amount of business with our Company throughout the year. My Chauffeur accepts the following cards; or cash.

          VISA  --  MasterCard  --  American Express  --  Diners Club

	For all trips, there is a 20% service fee (gratuity) based on the base fare, stop time, and wait time. Holiday surcharges may also apply.  These services will be itemized on the credit card voucher or invoice statement.  My Chauffeur drivers truly appreciate any additional gratuity you wish to extend to them for a job well done.
	The following additional charges may be itemized on the invoice statement:

          Two-way tolls          Parking          stops en-route or off-route          chauffeur gratuity

All rates are subject to change without notice.

Wait Time Policy: 

	A 1 hour (60 minutes) grace period is allowed after all domestic flights.  International flights-1 hour, 15 minutes.  My Chauffeur monitors the status of all commercial flights.
	A ten (10) minute grace period is granted for all other pick-ups (hourly reservations excluded), the vehicle hourly rate applies thereafter.
	Waiting time is charged at the rate of $1.00 per minute (sedans), once the grace period has elapsed.

Cancellation and No-Show fees: 

	For point to point and hourly reservations, if a cancellation occurs less than two hours before a scheduled pick-up time, full charge equal to the cost of the trip plus the 20% service fee.
	A "no-show" fee will be charged the full trip cost, plus 20% service fee plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.
	If the passenger cannot locate the vehicle, they must call 1-877-692-4283 to avoid a "no show" fee.
	For tour reservations, please see your specific contract for the cancellation / "no-show" policies.

Holidays: 

A 20% U.S. holiday surcharge, based on the fare, stop and waiting time will be charged to all trips on the following holidays:

1. New Years Day            

2. Memorial Day         

3. July 4th         

4. Labor Day         

5. Thanksgiving Day        

6. Christmas Day

7. Valentine's day

Stops: (point to point reservations)

	The en-route charge is $5 - $15 per stop.
	Stops en route receive a ten (10) minute grace period, $1.00/ minute (sedans) is charged thereafter.
	Stops off route will revert to the vehicles hourly rate.

Town Car Hourly Rates: 

	Sedan rates of travel in which a point to point or charter rate does not exist will be billed at $60.00-$70.00/ hour, 2-hour minimum, billed from the time the vehicle leaves the My Chauffeur facility until the time it returns. A 20 minute grace period applies each way.
	There is a 20 minute grace period each way, in which the hourly rate does not apply.
	Hourly rates are charged on a per-minute basis.

Limousines Hourly Rates: 

	Limousine rates of travel in which a point to point rate does not exist will be billed the vehicle charter or hourly rate, 2-hour minimum charge, billed from the time the vehicle leaves the My Chauffeur facility until the time it returns.  A 20 minute grace period applies each way.
	There is a 20 minute grace period each way, in which the hourly rate does not apply.
	Hourly rates are charged on a per-minute basis.

Other:

	My Chauffeur will not be held liable for circumstances beyond its control including weather, road conditions and breakdowns.
	My Chauffeur assumes no responsibility for lost or damaged baggage or personal belongings, nor for any items left in the vehicle.
	Hourly charter service from PDX -- $60.00 / Hr & Up (minimum hours apply; rate begins from flight touch-down)
	Customized rates may apply on Fridays and Saturdays and major holidays for limousines.

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